Priority domestic shipping within ITALY takes 3-5 business days. Priority international shipping to Europe takes 2-6 business days. Orders are processed within 7-10 business days after payment confirmation. You'll receive tracking information once your order ships.

Yes. Every peptide undergoes independent third-party testing for identity and purity. All orders come with Certificates of Analysis (CoA) confirming identity, purity and composition. Full specifications and test documentation are available on each product page

Use our Peptide Calculator to determine the correct amount of bacteriostatic water or sterile water needed for reconstitution. Slowly inject the solvent along the vial wall, then gently swirl (do not shake) until fully dissolved. Once reconstituted, store at 2-8°C and use within the timeframe appropriate for your experimental protocol.

You can reach us via email at peplab@gmail.com or use our contact form. We typically respond within 24 hours on business days. For urgent matters, please mark your email as "Urgent" in the subject line.

Regulations vary by country. Our products are sold for research purposes only. It is the customer's responsibility to ensure compliance with local laws and regulations. We recommend checking with your local authorities before ordering.

Tracking numbers can take 24-48 hours to become active in the carrier's system after shipping. If your tracking still doesn't work after this period, please contact us with your order number and we'll investigate with the carrier.